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Nicolle Eskridge
Technical Account Manager at Zoom Video Communications
Nicolle Eskridge is a seasoned professional with a strong background in the Information Technology and Software industry.
Her expertise lies in Technical Account Management, Customer Retention, Renewals, Onboarding, Product Training, NPS Score, and Customer Relationship Management (CRM).
She is proficient in utilizing tools like SalesForce, Enterprise Contract Management, Communication Software, and Hybrid IT (Data Centers).
Nicolle pursued her Bachelor of Science (B.S.) in Computer Science at Colorado Technical University and completed her High School Diploma at Rangeview High School.
Her work history includes roles such as Technical Account Manager and Enterprise Customer Success Manager at Zoom, Client Success Manager at Flexential, and Corporate Client Success Manager at Gates Corporation.
