Nicole Zwart-Hendrikx

Nicole Zwart-Hendrikx is the Manager of the Ketenbureau (Chain Office) at Huis van de Strafrechtketen (House of the Criminal Justice Chain) in the Netherlands. She started this role on February 1, 2023.23

In her position, Nicole is responsible for managing the Ketenbureau, which plays a crucial role in coordinating and facilitating collaboration within the Dutch criminal justice system. She explains that most organizations are line-managed, but this approach doesn't work well in a chain structure like the criminal justice system.1

Prior to her current role, Nicole has experience as a Director at Crosscultureel B.V., a position she has held since January 2019.3 This background likely contributes to her expertise in managing complex organizational structures and cross-cultural interactions.

At the Huis van de Strafrechtketen, Nicole works on important initiatives such as the Duurzaam Digitaal Stelsel (Sustainable Digital System) and the implementation of action points from the Ellian motion, which aims to improve the performance of the criminal justice chain.1

Nicole's role involves overseeing the collaboration and culture within the chain cooperation, particularly in the area of digital systems and ensuring their sustainability. Her work contributes to the broader goals of the Dutch criminal justice system, which include delivering timely, fair, and effective criminal law.1