Nicole Triplett

Nicole Triplett, a Sacramento-native, is a Trust & Safety Analyst based in San Francisco, currently working for Discord. She holds a Bachelor of Science degree in Marketing from California State University-Sacramento and previously worked at Yelp as a Senior Associate for User Operations. Her previous roles also include working as a Marketing Intern/Educational Liaison at Bondar & Associates, Interim Peer Mentor Student Coordinator and First Year Experience Peer Mentor at California State University, Sacramento, Sales Associate at Build-A-Bear Workshop and Victoria's Secret, Lacrosse Referee at Northern California Women's Lacrosse Umpires Association, and Back Waiter at Wente Vineyards.

With such a diverse professional background, Nicole brings a wealth of skills and experiences to her current role at Discord. She specializes in trust and safety operations, policy enforcement, customer service, online community management, and marketing strategy. Nicole's experience in sales and marketing, combined with her passion for improving online user experiences, has helped Discord improve its safety procedures by analyzing and reporting user data. Her excellent customer service skills also contribute to helping Discord users have a more positive experience in the platform.