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Nicole Price
Customer Experience Evangelist
Nicole Price is a seasoned CX thought leader with a deep understanding of customer service dynamics and a strong focus on process improvement. With over twelve years of experience in contact centers, she is dedicated to bridging the gap between current and future customer service standards. Nicole leverages Lean/Six Sigma methodologies, advanced analytics technology, and coaching/quality techniques to deliver top-notch customer service. Her expertise extends to managing strategic business initiatives from inception to implementation, collaborating with cross-functional teams, and engaging with executives.