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Nicole Monroe
Director Internal Communications at Liberty Mutual Insurance
Nicole Monroe is the Director of Internal Communications at Liberty Mutual Insurance, a position she has held since May 2019. Based in Boston, Massachusetts, she has over a decade of experience in marketing and technology project management within a Fortune 100 company.
Professional Background
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Current Role: As Director of Internal Communications, Monroe is responsible for planning and developing internal communications strategies aimed at enhancing employee engagement and understanding of business priorities within the US Consumer Markets Claims organization.
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Previous Experience: Before her current role, she worked as an Internal Communications Consultant and held various positions at Liberty Mutual, including Special Projects Leader and Senior Business Analyst. Her work has involved managing intranet platforms, improving user experience, and overseeing communications related to significant organizational changes.
Education and Certifications
Nicole holds a Bachelor of Science degree from Northeastern University, where she studied Criminal Justice. She is also a Chartered Property Casualty Underwriter (CPCU), a designation she obtained in January 2013.
Monroe's extensive experience and leadership in internal communications contribute significantly to Liberty Mutual's efforts in fostering a cohesive company culture and effective employee communication strategies.123
