Nicolas Derksen

Nicolas Derksen is a dedicated professional with a passion for delivering omnichannel experiences through eCommerce, store, and customer service apps.

With a background of 6 years at Kering and now supporting Richemont, Nicolas specializes in driving strategic omnichannel initiatives.

He has 9 years of experience in consulting, leading organizational and digital transformation programs across various industries including Luxury, manufacturing, automotive, investment banking & insurance, retail & consumer goods, and services.

Nicolas is certified in Agile Project Management (Agile PM®) and is known for his strong agile practices, curiosity, and eagerness to explore innovative technologies.

His specialties include Digital Omnichannel strategy, Social collaboration, Knowledge Management, Organizational change management, project management, functional design, and Digital platforms delivery.

Nicolas Derksen's educational background includes studies at Externat Sainte-Marie, a Master's in Sciences of Management and Business from Montpellier Business School, and a Bachelor's in Business Administration from Coventry University.

Currently, Nicolas serves as the Digital in store Group manager at Richemont and has previously held positions as Digital Manager at Kering, Consulting manager for Social collaboration at Infosys, Senior Consultant for Digital transformation at Accenture, and Consultant for Customer Service Transformation at CSC.