Nicky Sheppard

Nicky Sheppard is an accomplished professional with a solid background in service design, service delivery, and IT management.

Having studied at Hemel Hempstead School, Nicky has gained extensive experience in various organizations, showcasing her expertise and skills in the field.

Currently, Nicky Sheppard holds the position of Service Design & Service Delivery Lead at Leidos, where she excels in overseeing and implementing service strategies.

Prior to her role at Leidos, Nicky served as the Service Delivery Manager for the NATO ANWI Program, demonstrating her ability to manage complex service delivery processes.

With a wealth of experience in the industry, Nicky has also held significant roles at Lockheed Martin UK IS&GS, including Service Transition Manager and Co-Assurance Manager.

Her tenure at Lockheed Martin UK IS&GS further includes positions as the Head of Incident, Problem, Catalogue Services & RFS Management, highlighting her diverse skill set and leadership capabilities.

Moreover, Nicky Sheppard has a strong background in government IT management, having served in various managerial roles at the UK Ministry of Justice and the Department of Constitutional Affairs.

Her past roles in these government agencies involved overseeing incident, problem, and change management processes, emphasizing her in-depth knowledge and experience in IT service management.

Throughout her career, Nicky Sheppard has consistently demonstrated a commitment to excellence, bringing innovation and efficiency to the organizations she has been a part of.

With a reputation for driving success and achieving results, Nicky continues to make significant contributions to the field of service design and delivery.