Nicky Roden

Nicky Roden is a professional with a diverse background in healthcare, business transformation, and customer experience. She holds a Master of Business Administration (M.B.A.) and a Master of Science in Design Innovation (MSDI) from Northwestern University's Kellogg School of Management, along with a Bachelor's Degree in Accounting and Finance from Marquette University.

Throughout her career, Nicky Roden has held various key roles in prestigious organizations. She is a member at Chief, and previously served as the Vice President of Care Transformation and Senior Director of Patient Experience at Optum. Additionally, she has experience as the Director of Patient Loyalty & Retention at HealthCare Partners.

Nicky Roden's professional journey also includes valuable internships and advisory positions. She has interned at Hyde Park Venture Partners and Starbucks in global strategy roles, worked as a Product Marketing Manager at Fooda, and held management positions at Redbox/Coinstar. Moreover, she has consulting experience from her time at Oliver Wyman and financial analysis background from JP Morgan.

With a strong foundation in both business administration and design innovation, Nicky Roden brings a unique perspective to her roles. Her expertise spans across patient experience, customer loyalty, product marketing, and new ventures. Nicky's educational achievements and extensive professional experience make her a well-rounded professional in the healthcare and business sectors.