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Nicky Canny
Director of Customer Support Engineering- EMEA
Nicky Canny is the Director of Customer Support Engineering for EMEA at Fivetran, a role he began in May 2022 after spending five years at Meta (formerly Facebook) where he held various leadership positions, including overseeing teams in Risk, Trust & Safety, and other areas.123
In his current position at Fivetran, Canny is responsible for leading customer support initiatives across Europe, the Middle East, and Africa, focusing on enhancing customer satisfaction and operational efficiency. His experience in developing and influencing teams is a key aspect of his role, as he aims to improve service delivery and support for Fivetran's clients in the region.13
Canny is based in Ireland and has a strong background in customer support engineering, which has equipped him to handle the complexities of customer relations in a fast-paced tech environment.3
