Nicki Catallo

Nicki Catallo is an ambitious and customer-centric Sales Support Specialist with around 15 years of experience in ensuring customer satisfaction and providing support in various sales environments, both remotely and in brick and mortar stores.

Nicki's expertise lies in utilizing her intuitive business acumen to anticipate and resolve complex issues, enhance customer relations, and drive initiatives for continuous improvement by integrating emerging technologies.

With a background in Business Information Systems from the University of Colorado Boulder - Leeds School of Business, Nicki has held various roles in organizations such as Learning.com, Credo Reference, Comcast Business, The Institute for Wealth Management, Swets Information Services, Jones International University, Ingram Digital Group, and The Cleaning Authority.

Nicki Catallo has a proven track record of managing multiple priorities efficiently in fast-paced and dynamic settings, creating innovative solutions, refining processes, and satisfying customer needs through proactive problem-solving.

Throughout her career, Nicki has honed her skills as a SalesForce Administrator, Business Development Manager, Regional Sales Manager, Admissions Recruiter, Operations Manager, and in various sales support, customer success, and coordination roles.