Nicholas Kwan

Nicholas Kwan is currently the Senior Manager of Professional Services at OneStudyTeam, a role he has held since April 2023. He previously served as the Professional Services Manager from October 2020 to April 2023, and prior to that, he was a Customer Success Associate at the same company from June 2019 to October 2020. His responsibilities include managing a team of 5-9 employees, delivering high-quality reporting and consulting services, and collaborating with cross-functional teams to enhance operational efficiency. He also utilizes programming skills in Python and SQL to improve processes and support data analysis efforts.12

Kwan's educational background includes attending Boston University. His career trajectory reflects a strong focus on customer success and data management, with earlier roles that involved analytics and client engagement in companies such as MarketSight, LLC, and BBK Worldwide.12