Nick Hill

Nick Hill is the founder of the Public Sector Digital Transformation Forum, a platform dedicated to sharing knowledge and best practices in digital transformation within the UK public sector.12 He has extensive experience in supporting digital initiatives in local government and promoting innovation in public services.

Professional Background

Nick Hill is responsible for developing and executing sales and marketing strategies for various organizations, including SMEs, national, and international corporations, to help them expand their client base in the public sector.2 His expertise lies in digital transformation, customer service transformation, and channel shift strategies.

Key Initiatives

1. Public Sector Digital Transformation Forum: Nick founded this forum, which incorporates the Public Sector Customer Services Forum, the largest online community of UK Senior Managers focused on customer service transformation and channel shift.1

2. #channelshiftcamp: He initiated the first series of Unconference/Open Space events dedicated to exploring channel shift strategies in the public sector.1

3. LocalGovDigital: Nick is actively involved in the LocalGovDigital community, supporting various #localgovdigital and #localdigital organizations in their use of process mapping and other digital tools.34

Current Activities

Nick continues to be a prominent figure in the public sector digital transformation space. He:

• Runs events focused on local government and promoting digital innovation.4
• Supports organizations in sharing their experiences with process mapping and other digital initiatives.3
• Maintains an active presence on social media platforms like LinkedIn and Twitter, where he shares insights and updates on public sector digital transformation.35

Nick Hill's LinkedIn username is indeed nick-hill-5bbb2b5, as mentioned in the query.2