Nicholas Cooke

Nicholas Cooke is a Client Service Manager known for his exceptional customer service skills and project management expertise.

With a background in business administration from Texas A&M University, Nicholas has gained extensive experience in overseeing health and welfare benefits for thousands of employees across various industries.

Starting as a business analyst at Empyrean Benefit Solutions, Nicholas quickly rose to the position of Client Service Manager due to his ability to bridge technical knowledge with client-facing interactions.

His role involves managing relationships with clients and internal departments, while also offering technical insights on system capabilities.

Apart from his current position at Empyrean Benefit Solutions, Nicholas has previously worked in client service and business analysis roles within the same company, showcasing his dedication to professional growth.

Prior to joining Empyrean Benefit Solutions, Nicholas gained experience in account management and interned at Houston Dynamo, where he honed his skills in sales and premium services.

Nicholas Cooke's diverse background, coupled with his strong educational foundation, positions him as a valuable asset in the field of client services and project management.