Niall Kelly

Niall Kelly is an accomplished professional with a background in web, data, and analytics groups. Currently, he holds the position of Group Engineering Manager at Intercom, where he leads the team responsible for developing customer support tools. In addition to his primary role, Niall is actively involved in shaping sustainable hiring practices within Intercom.

Niall Kelly pursued his education in Computer Science, earning a B.Sc from Maynooth University. His academic background has equipped him with the necessary knowledge and skills to excel in his career.

With a rich professional history, Niall has held various senior positions at reputable organizations. Prior to his current role, he served as Senior Engineering Manager, Engineering Manager, and Lead Product Manager at Intercom. Additionally, he accumulated valuable experience as Software Engineering Manager at Peak Hosting, Principal Engineer, Senior Engineering Manager, Team Lead, Web Apps, and Engineer at Urban Airship. He also held positions as Technical Lead and Software Engineer at Propylon.

Niall Kelly's diverse experience in engineering and product management, combined with his leadership skills, positions him as a valuable asset in the tech industry. His contributions to Intercom and other organizations highlight his expertise and dedication to driving innovation and fostering efficient customer support solutions.