Neil Parkes

Neil Parkes is a professional consultant who works as the Director of Neo1 Customer Success & Enablement at American Express Global Business Travel.1 He has experience working with Software as a Service (SaaS) companies and specializes in solving problems with technology.1

In his role, Neil is involved with Neo1, which appears to be a product or service offered by American Express Global Business Travel. He has promoted the Neo1 App, describing it as a smart mobile receipt capture tool available on the App Store.2 This suggests that Neil is involved in customer-facing aspects of the Neo1 product, likely focusing on ensuring customer satisfaction and enabling effective use of the technology.

Neil's LinkedIn profile indicates that he is genuinely enthusiastic about using technology to solve problems, which aligns well with his role in customer success and enablement.1 His position as a Director implies that he likely has significant responsibility in managing and developing the Neo1 product and its associated customer experience.