Bergen Community College

Business Development Specialist at Fairway Independent Mortgage Corporation 
"Your Network is Your Net Worth!💰💰"

Primary liaison between company sourced consumers and referral partners. Strategically supporting customers and partners through the initial stage of the loan process, while optimizing lead generation.

Fairway Independent Mortgage Corporation

National Customer & Partner Success Manager - Retirement Mortgage Division

Buying or Refinancing a home, Fairway Independent Mortgage Corporation can help. As a Business Development Specialist and leader with experience in Sales, Marketing, and Strategic Business Planning I build relationships with local Builder Sales Representatives, Real Estate Professionals, and Referral Partners to help the buyer client to achieve their dream of home ownership, and understanding the financial power of the HECM Purchase program. This program allows the perspective home buyer to purchase their home while maintaining cash liquidity in the retirement stage of their life. I focus on developing new opportunities to increase the volume of connections, contacts and leads for my team and my referral partners. Staying up to date with loan products allows us to partner your client with the best loan product for their specific situation. My ultimate goal is to work with you and help close more deals, in addition to being an added resource for you and your clients.

• Fairway NMLS #2289
• Equal Housing Opportunity
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• Complaints may be directed to: 1-877-699-0353 or email us: customerservice@fairwaymc.com
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Business Development Specialist

Accomplished New Homes Sales Consultant involved in all aspects of new home sales. Demonstrating strong prospect follow up and use of technology in procuring and closing the sale. Providing product and competitive analysis. Working closely with realtors and other outreach programs to develop sales leads, generate interest, and building the network pipeline in the local community. Excellent inter-personal skills, always asking the right questions, and most importantly; Active listening and strong customer follow-up.

Epcon Communities, Inc

Sales Consultant

Partnering with small-medium size businesses, and providing them with voice, data, network and cloud solutions. From managed services and unified communications to network security and business continuity. Ultimately improve customer productivity, performance, and bottom line with the latest use of wireline and wireless technology. Maintaining long term business relationships and offering a business value proposition that differentiates Windstream from the competition to ultimately position the customer to WIN in the marketplace.

•	Always providing the highest-level and detailed consultative solutions. 
•	Serving as an expert consultant to uncover known and unknown customer needs. 
•	Delivering an in-depth technical presentation to customers, partners, and prospects. 
•	Proficient in developing influential, insightful relationships and establishing rapport at all  levels, including Business Owners, CEOs, CFOs, IT Representatives, etc.  
•	Skilled in holding strategic conversations at any level that drive the customer or partner buying process and lead to the right solution and closure.  
•	Always delivering exceptional interpersonal and technical/consultative selling skills. 
•	Well-versed in the go-to-market strategies of the major competitors, knowing how they position their solutions, then turn their weaknesses into my strengths. 
•	Continuously seeking opportunities to learn about the overall business, industry and technology trends. 
•	Meeting the critical demands for all Small-Med. size business needs by offering the right solutions with Voice, Internet, Data, and Networking applications to meet their needs. 
•	Continually mentor and coach the less-experienced and new Sales Reps. Constantly building off past experiences and knowledge, and proactively seeking to share that information with others.

Windstream Enterprise

SMB Solutions Specialist

Forecasting goals and objectives for gross and net sales on a monthly and annual basis for the new and used vehicle department. 
Assisting a sales team of 10 sales associates and setting aggressive yet realistic monthly goals. 
Assisting with closing and approving all deals. 
Hiring, training, motivating, counseling, and monitoring the performance of all sales employees.
Processing commission and monitoring payroll.
Understanding and complying with all federal, state and local regulations that affect new and used vehicle sales. 
Tracking all customers and making sure all leads are logged in the department CRM. 
Providing effective communication throughout the new vehicle department and inter-departmentally. 
Monitoring customer satisfaction ratings through Subaru OLP, Dealer-Rater, and the sales department.
Developed, implemented, and monitored a prospecting and sales control system to ensure proper follow-up for all potential buyers.
Review inventory daily to ensure the proper mix of stock for maximum turnover efficiency. 
Managed vehicle allocation and recommended to manufacturer specific new-vehicle inventory needs by model, color, and equipment based on customer and market analysis. 
Coordinate all vehicle ordering through the SOA ordering system. 
Direct merchandising and advertising for new-vehicle department. 
Manage the Digital-Internet Department for new and used vehicle sales. 
Maintain dealer website by updating all new and used vehicle specials including Finance Department specials. 
Coordinate creative on all email campaigns, sales promotions, advertising plans, and showroom merchandising.
Monitor all inbound Internet leads and work individually with Internet Managers to maintain high appointment and closing rates. 
Focused on SEO content to drive digital traffic to dealer websites.

Folger Automotive, LLC

Sales Manager

Responsible for controlling expenses including builder/plumber rebates, in accordance with approved budget.
Developed and maintained influential relationships with key decision makers of regional builders, plumbers and wholesalers.
Coordinated and controlled new construction quotes activity for assigned region. 
Developed and maintained database for all builders and plumbers in assigned region.
Worked with Marketing to develop sales support and training needs specific to builder conversions.  
Leadership role in national, regional, and local builder shows and wholesaler trade shows. 
Developed and implemented builder showroom/design center programs and strategies.
Increased sales by developing and delivering impactful product/company presentations to builders, plumbers and wholesalers.
Developed and utilized clear understanding of distribution channels within assigned territory to create effective sales strategies. 
Prospected and developed new plumbers and builders to specify Price Pfister products. 
Resolved warranty issues and assisted customers relating to orders, delivery status, and product specifications.
Managed showrooms and coordinated builder specifications.

Black & Decker HHI

Account Executive

Managed all aspects of new home sales in community.
Built strong relationships among realtors maintaining a high customer satisfaction level.
Developed, cultivated, and maintained productive relationships with customers and colleagues at all levels.
Aligned product strengths with client's critical issues.
Implemented, planned, and directed client promotions.
Worked closely with Project Manger and Division President in project review and competitive market analysis.
Responsible for tracking trends, compiling competitive information and generating client status reports.

Toll Brothers

Sales Manager/Assistant Project Manager

Involved in all aspects of new home sales.
Demonstrated strong prospect follow up and use of technology in procuring and closing sale.
Provided product and competitive analysis.
Worked closely with realtor to develop sales leads, prospects and maintained over 60% realtor business.
Reviewed and analyzed blueprints with buyers to determine specific needs.
Prepared and reviewed sales contracts.
Continuously maintained a strong commitment to customer satisfaction and sales and production team relationships throughout and after the building process.
Worked closely with Sales and Marketing team in training and supporting new sales agents.
Continuously researched and implemented creative ideas to increase profits.

M/I Homes

Completed applications, identified leasing and financing alternatives and reviewed financial statements to assure a smooth lending approval process.
Maintained a prompt turn around time.
Successfully increased sales of extended service agreements, life/accident and health insurance, security systems, etc.
Increased leasing contracts.

Neil Gelbert