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Neeruka Sidhu
Business Analyst, Process Management, Global Services Operations, Resource Management
Neeruka Sidhu is a skilled Business Analyst and Operations Professional with a strong background in leading strategic changes, scenario modeling, and process management.
She has expertise in resource allocation and implementing CRM technology, along with experience in building processes, policies, and reporting.
Neeruka is adept at leading projects using Agile methodologies and proficient in Solution Delivery Life Cycle, including requirements analysis, front-end design, UAT testing, and data migration.
Her experience includes use case documentation, change impact analysis on SOX controls, implementation, and user training.
Neeruka Sidhu holds a B.S. in Management with a focus on Human Resources from Virginia Tech and an A.S. in Business Administration from Northern Virginia Community College.
She has worked in key roles at reputable organizations such as Capital One, where she was part of the Strategy & Analytics - Card & Small Business Technology team.
She also has a background in managerial positions at MicroStrategy, where she served as Manager of Global Services Operations, Operations Analyst, and Resource Specialist.
Prior to that, Neeruka gained experience as a Records Analyst at Time Warner Cable and as a Customer Service Representative at Capital One.
