university of jordan

Ettihad school

- Implement and Configure windows server and SQL Server -Implement and Configure RightFax , Print Management solution ,SMS Solution, -Implement and configure AD , DNS and DHCP -Configure network printing -Describe Group policy-Troubleshooting Customers issues and advice customers about issues in environment -preparing and writing SLAs -Ticketing system Support admin -Develop a strategy the team will use to reach its goal -Provide any training that team members need -Communicate clear instructions to team members -Listen to team members' feedback -Manage the flow of day-to-day operations -Create reports to update the company on the team's progress' -Distribute reports to the appropriate personnel

Digination Technologies

Systems Support Team Leader

SquareOne Technologies

- Holding Support Team -Implement and Configure windows server and SQL Server -Implement and Configure RightFax , Print Management solution ,SMS Solution, -Implement and configure AD , DNS and DHCP -Configure network printing -Describe Group policy-Troubleshooting Customers issues and advice customers about issues in environment -preparing and writing SLAs -Ticketing system Support admin

Nedal Jaafreh