Nathaniel Palmer

Experienced Transformation Leader, Focused on Building Innovative Practice Teams and Delivering High-Value Services

Nathaniel Palmer is a seasoned professional in the field of business process solutions and intelligent automation. He currently serves as the Director of Solution Architecture at Serco, a global company with over 50,000 employees across more than 20 countries.6 In this role, Palmer brings his expertise in business process solutions engineering and program/project management to drive innovation and digital transformation.3

Professional Background

Palmer's career spans several notable positions:

CEO at Infocap: He is the CEO of Infocap, a leading innovator in Intelligent Automation.5
Director, Solution Architecture at Serco: Based in London, Palmer holds this position at Serco Group.2
Author: He has authored over a dozen books on process automation and digital transformation.4

Education

Palmer's educational background includes:

BS in Computer Information Systems and Business Management (1991-1993)1
MBA studies (incomplete) in Business Administration and Entrepreneurship (1998-2001)1
Postgraduate professional development in Finance and Commercial Investment (1996-1998)1

Expertise

Nathaniel Palmer is recognized for his expertise in:

Business Process Solutions Engineering
Program and Project Management
Intelligent Automation
Digital Transformation

Industry Recognition

Palmer's contributions to the field have earned him recognition. He is known for his work in process automation and digital transformation, as evidenced by his numerous publications.4 His role at Serco involves deploying digital workforce solutions to enhance case management efficiency.6

Social Media Presence

On LinkedIn, Nathaniel Palmer can be found under the username "intelligentautomation".5 He actively shares insights and updates about the industry, particularly focusing on topics like generative AI and its impact on various sectors.

Nathaniel Palmer's multifaceted career and expertise in solution architecture and intelligent automation make him a notable figure in the field of digital transformation and process improvement.