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Nathan Sylvester
IT Service Delivery Manager at Ascend Technologies
Nathan Sylvester is an experienced IT Professional with over 15 years of expertise in coordinating contracted IT support services internally and externally, focusing on infrastructure and integration into business processes.
He has a proven track record of leading technology projects, vendor management, incident management, and outage response understanding, driving efficiency and cost savings through continuous process improvements.
Nathan excels in maintaining relationships with business and client IT stakeholders using the ITIL framework, developing strong partnerships, and offering consultative guidance to achieve business objectives.
Currently serving as the Information Technology Service Delivery Manager at Ascend Technologies, Nathan has previously held similar roles at West Monroe Partners, Heineken Americas, Dendreon, King James Advertising, and Master Currency Foreign Exchange.
He holds a B Com degree with a specialization in Informatics, Visual Programming, Economics, Business Management, Business Information Systems, and Financial Accounting from UNISA, and completed his Matric at Windsor High.
