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Nathan Spear
Enterprise Customer Success Manager | Cloud & AI Professional | Leader, Coach & Youth Mentor | Olympic Torchbearer | CSM / AM @ Rackspace Technology
Nathan Spear is a Senior Customer Success Manager at Rackspace Technology with over 10 years of experience in the technology industry.1 He specializes in maximizing customer value and accelerating adoption of cloud solutions, including AWS, Azure, GCP, VMware, and private cloud platforms.1
Professional Background
Nathan's role at Rackspace Technology involves:
- Advising enterprise customers
- Aligning teams to ensure client satisfaction for cloud project delivery
- Leveraging deep technical knowledge of various cloud platforms
- Leading and managing cross-functional teams
Skills and Expertise
Nathan's key strengths include:
- Problem-solving and data analysis
- Measuring data and metrics
- Developing and executing customer success plans
- Business acumen
Previous Experience
Before joining Rackspace Technology, Nathan held positions at:
- Lenovo: Field Sales Executive - Data Center Group (March 2016 - August 2018)
- IBM: Channel Technical Sales Specialist (July 2007 - July 2014)
At IBM, he was responsible for pre-sales enablement, technical training, and channel enablement for data center infrastructure solutions.1
Education and Certifications
Nathan has a strong educational background and numerous certifications:
- Bachelor of Science in Information Systems from Portland State University
- Project Management Certificate from Cornell University
- Various certifications related to cloud platforms, customer success, and technology, including AWS Certified Cloud Practitioner and Certified Customer Success Manager (CCSM) Level 11
Personal Interests
Outside of his professional life, Nathan enjoys volunteering, coaching, and cycling.1 He was also a 4-year Varsity NCAA Track and Cross-Country team member, qualifying for NCAA National Championships in both Cross Country (team) and Track (5000m).1