Suggestions
Nathan Sims
Customer Success Manager
Nathan Sims is currently serving as a Customer Success Manager at Dialpad, a position he has held since September 2023.2 Dialpad is a cloud-based business phone system that helps global teams make smarter calls from anywhere, at any time.1
Prior to joining Dialpad, Nathan held the same position of Customer Success Manager at Cobalt from January 2023 until his move to Dialpad.2 This indicates that he has experience in customer success roles across different tech companies.
Nathan's educational background includes studying at DePaul University, though the specific degree or field of study is not mentioned in the available information.3 He is currently based in Denver and has over 500 connections on LinkedIn.3
In his role at Dialpad, Nathan is likely responsible for ensuring customer satisfaction, managing client relationships, and helping customers maximize the value they get from Dialpad's services. His position as a Customer Success Manager suggests he plays a crucial role in maintaining strong relationships between Dialpad and its clients.
Nathan appears to be actively engaged with his company's initiatives. For instance, he has shared information about Dialpad's "Dialership" program, which is aimed at providing insights into life in the tech industry.4 This suggests that he is involved in or supportive of Dialpad's efforts to engage with potential talent and share industry knowledge.