Natasha Felmingham

Natasha Felmingham is a Senior Propositions Manager at Aviva, a major insurance and financial services company. Here are some key details about her:

Career at Aviva

Natasha has been with Aviva for 21 years, making it the only company she has worked for in her professional career.1 She started at age 21 selling car insurance and has since progressed through different roles within the company.1

Current Role

As a Senior Propositions Manager in UK savings and retirement, Natasha's job involves:

• Understanding customer problems and solving them through Aviva's products and services1
• Conducting customer research and translating insights into useful solutions1
• Developing products in an agile way, incorporating customer feedback at each stage1

Background and Skills

• Studied history at university, which developed her skills in research, compiling evidence, and drawing conclusions1
• Uses these skills in her current role to research customer issues and develop solutions1
• Has marketing qualifications, obtained through Aviva's support1

Personal Approach

Natasha is known for:

• Being empathetic and aware of people's emotions, which helps her understand customer perspectives1
• Balancing customer feedback with other data and research to develop effective products1
• Adapting to challenges, including reprioritizing after a difficult maternity leave1

Philosophy

Natasha believes in the importance of trying, stating "If you try, you will never fail".1 This attitude seems to reflect her approach to product development and problem-solving at Aviva.