Natalie Smith

Natalie Smith is an accomplished Customer Success Manager, excelling in the SaaS and wellness sectors with a portfolio ranging from Small to Enterprise businesses.

With a Bachelor of Arts (B.A.) in International Relations and Affairs from the University of Georgia, Franklin College of Arts and Sciences, Natalie has a strong educational background.

Her professional journey includes roles at respected organizations such as Pear Deck as an Enterprise Customer Success Manager and Zen Planner as a Strategic Relationship Manager and Customer Advocate.

Prior to these positions, Natalie held roles like Director of Customer Success at Fitvil, Store Manager at Fleet Feet Sports Raleigh-Morrisville, Training Program Coordinator at Fleet Feet Sports Raleigh-Morrisville, Engineering Coordinator at American Tower, and English Second Language Teacher at Apollo English Vietnam.

Natalie thrives on establishing and nurturing client relationships, driving business growth, and ensuring customer satisfaction.