Natalie O'Donnell

Natalie O'Donnell is an experienced professional known for her journey from being the 8th employee at a startup to leading the customer success department and transforming it into specialized teams.

With a background in Computer Science from the University of California, San Diego, Natalie has held various roles such as Sales Operations Specialist at ServiceNow and several positions at LeadCrunch[ai] including Sr. Revenue & Sales Operations Manager, Sr. Manager of Customer Success Operations, and Customer Success Manager.

Natalie O'Donnell is recognized for her strategic thinking, hands-on approach, and her focus on efficiency, data, challenges, and collaboration. She is passionate about supporting cultures that empower individuals and values the importance of people and knowledge in her work.

Apart from her professional achievements, Natalie enjoys spending quality time with her dog Leo, playing soccer, and cherishing moments with friends and family.

She has been featured as one of the Top 11 Businesswomen Who Should Be on Your Radar in Entrepreneur Magazine.

For more details, you can refer to her Entrepreneur Magazine feature here: https://www.entrepreneur.com/article/295370