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Natalie Lorente
Support and Implementation at Seesaw
Professional Background
Natalie Lorente is a dedicated and accomplished professional specializing in education, customer support, and communications. Currently working as a Customer Support Manager at Seesaw Learning, Natalie leverages her extensive skills in English and language arts education to foster positive experiences for customers and to ensure the effective usage of educational tools that enhance learning outcomes for students. Her role allows her to merge her passion for teaching with her expertise in technology, helping educators around the world navigate the digital landscape of learning.
Before joining Seesaw Learning, Natalie made significant contributions to the San Francisco Unified School District as an English Teacher. There, she inspired numerous students in their journeys to master language arts, utilizing her strong academic background as a foundation for effective teaching practices. Natalie's experience in the educational sector deeply informs her approach to customer support, as she understands the needs and nuances of educators and learners alike.
Her career also includes valuable experiences in communication and public relations. Natalie served as an Assistant Account Executive at Grayling Connecting Point, where she honed her skills in managing client relations and developing strategic communications plans. This role was instrumental in shaping her professional development and deepening her understanding of effective messaging in a corporate context.
Additionally, her early career included a position as a Public Relations Fellow at The Commonwealth Club of California, where she gained first-hand experience in media relations and event programming, further rounding out her expertise. Her internship at CBS News provided her with foundational skills in journalism and media production, an experience that continues to influence her effective communication style today.
Education and Achievements
Natalie's academic journey began at the prestigious Scripps College, known for its strong liberal arts curriculum, where she graduated cum laude with a Bachelor of Arts degree in English and a minor in Psychology. Her education provided her with robust analytical and communication skills, which she now applies in both her customer support role and previous teaching positions.
Pursuing a passion for education further, Natalie received her master’s degree in English/Language Arts Teacher Education from the University of San Francisco. This advanced education equipped her with advanced pedagogical techniques and in-depth knowledge of curriculum design, making her an effective educator and mentor.
Notable Achievements
Natalie’s diverse career reflects a commitment to impacting education and customer engagement positively. As a Customer Support Manager, she has implemented strategies to enhance user satisfaction and engagement, leading to increased product adoption among educators. Her ability to convey complex information in an approachable manner has earned her recognition among peers and clients alike.
During her tenure as an English Teacher, Natalie was well regarded for her innovative teaching methods and ability to resonate with students from diverse backgrounds. Her students benefited from personalized guidance that emphasized critical thinking and expressive communication. It is through these formative experiences that Natalie laid the groundwork for a successful career bridging education and customer support.
Moreover, her work as a Public Relations Fellow helped shape her understanding of audience engagement and messaging strategy, skills that are vital in customer support environments. Natalie's experience from CBS News provided her with a unique perspective on the importance of media in shaping narratives and customer perceptions. With her competence and enthusiasm, Natalie has consistently demonstrated the ability to adapt and thrive in dynamic work environments.
Overall, Natalie Lorente exemplifies a blend of educational insight, communication acumen, and a customer-focused approach that drives her career forward. Her journey is a testament to her commitment to lifelong learning and fostering positive relationships in all her endeavors.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.