Natalie Lugo

Natalie C. Lugo is a professional with a diverse background in Communication, Journalism, Sociology, and Customer Success.

She studied Bachelor's Degree in Communication, Journalism, and Related Programs along with Sociology at the University of North Carolina at Chapel Hill.

Natalie currently holds the position of Digital Program Manager in the Customer Success Services division at Tricentis, where she leverages her skills and experiences to drive success.

Prior to her current role, Natalie served as Customer Success Manager at both Tricentis and QASymphony, gaining valuable insights and expertise in customer relations.

Her professional journey includes roles like Business Development Representative at QASymphony, Sales Development Representative at Windstream Communications, and Inside Sales at EarthLink, showcasing her versatile skill set.

Natalie's commitment to community service and diverse experiences also reflect in her previous roles such as Business Associate at The Mount Sinai Hospital, Hospitality/Server at Pilsener Haus & Biergarten, and Marketing Intern at PADI.

Her dedication to social causes is evident through her involvement as a First Response Volunteer at Compass Center for Women and Families and as a Participant Interviewer at The Odum Institute.

Natalie C. Lugo exemplifies a well-rounded professional with a blend of corporate expertise, customer success skills, and a strong commitment to community engagement.