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Nancy Lyons Callahan
Public and Private Board Director. Global Executive in Technology, Insurance and Financial Services. Experienced in board governance, strategy, customer success, product management and professional services.
Nancy Lyons Callahan is a global strategy and technology executive who will join the Board of Directors of Canal Insurance Company effective January 1, 2024.1 Here are some key details about her background and qualifications:
Professional Experience
Nancy Callahan currently serves as Global Vice President of Customer Success at SAP SE, a multinational software corporation.12 Her career spans over 25 years in the insurance, financial services, and technology sectors, including roles at:
- SAP
- Concur Technologies
- AIG
- Reuters
At SAP, she leads global programs focused on ensuring customers receive maximum value from SAP solutions. She previously held roles such as Global Vice President of Strategy for Customer Success Services.1
Board Experience
In addition to her new role at Canal Insurance Company, Nancy Callahan serves on the board of Midwest Holding, a life and annuities company, where she chairs the Nominating and Governance Committee.12
Expertise
Her areas of expertise include:
- Customer relationship management
- Cyber risks
- Technology
- Corporate governance
- Platform and web services
- Product development
- Mobile strategy
Education and Certifications
- B.S. in Systems Engineering from the University of Virginia
- MBA in Finance from the University of Virginia's Darden School of Business
- NACD Directorship Certified®
- Certified Information Privacy Professional1
Nancy Lyons Callahan's appointment to Canal Insurance Company's Board of Directors is expected to bring valuable insights in technology, customer success, and corporate governance to the company.12