Nancy Baron

Nancy Baron is a professional with a strong focus on customer-centricity, marketing expertise, empathy, and project management skills aimed at enhancing the overall customer experience. She is actively seeking roles that blend customer success with impactful initiatives.

Nancy pursued a Bachelor of Science in Management Information Systems at Gies College of Business - University of Illinois Urbana-Champaign, showcasing a strong educational foundation in business and technology. Additionally, she undertook coursework towards a Professional Cooking Certificate at Kendall College, illustrating a diverse range of interests and skills.

With an extensive professional background, Nancy held key roles in various organizations, including Senior Customer Success Manager and Customer Success Manager at Customer.io, Product Marketing Director at FruitScout, Director of Product Marketing at Foundation Software Group, Customer Marketing Manager at Help Scout, Scale Customer Success Manager at Help Scout, Director of Marketing at HomeHubZone, Program Manager, Board Member, and Volunteer at Vermont Farm Fund, among others.

Her experience spans across a wide spectrum of roles, from marketing and customer success to project management, communications, and sales. Nancy has a proven track record of success in driving business growth and fostering positive customer relationships within diverse industries.

Throughout her career, Nancy has demonstrated a commitment to making a difference, evident in her involvement with initiatives such as the Vermont Farm Fund and her work in clean energy and climate change communications at ICF. She has also held positions in various leadership capacities, showcasing her versatility and adaptability in different organizational roles.

Nancy's blend of skills, including customer success management, marketing strategy, project management, and communication, positions her as a well-rounded professional capable of driving innovation and positive change within any organization.

She brings a unique perspective from her diverse background, blending technology expertise with culinary interests and a passion for social and environmental causes. Nancy's multifaceted experience equips her to tackle challenges with creativity, empathy, and a strategic mindset.

Nancy Baron's extensive professional journey reflects a depth of knowledge and a commitment to excellence in all her endeavors. Her proactive approach to combining business acumen with social responsibility sets her apart as a valuable asset in any customer-focused or purpose-driven organization.