Nam Ma

Nam Ma is the Head of Data & AI Lab at VNG Corporation, a prominent technology company based in Vietnam. He has a strong background in artificial intelligence and digital identity solutions, particularly focusing on financial inclusion and risk management in online transactions.

Professional Background

Before his current role, Nam Ma served as the Director of trueID, a digital identity authentication tool developed by VNG Corporation. In this position, he worked on tackling fraud and enhancing security for online transactions, particularly during the surge of digital services prompted by the COVID-19 pandemic. His efforts led to the successful implementation of eKYC (electronic Know Your Customer) services, which significantly improved the efficiency of account openings for banks in Vietnam.12

Nam Ma has also been involved in leveraging AI to address challenges in digital financial services across Southeast Asia. He has identified key obstacles such as the lack of digital personal identification and unreliable credit ratings, proposing AI-driven solutions to enhance customer verification and risk assessment processes.13

Key Contributions

• AI for Financial Inclusion: Nam has been a vocal advocate for using AI to improve financial services in developing countries. He emphasizes the importance of AI in creating digital biometric identities and enhancing risk assessment methodologies to better serve underserved populations.13

• Leadership in Technology Development: Under his leadership, the Data & AI Lab at VNG Corporation has focused on developing innovative AI applications that contribute to secure digital transactions and financial inclusion. His approach includes fostering a collaborative environment that encourages feedback and adaptation to market needs.23

Nam Ma's work exemplifies the intersection of technology and social impact, particularly in enhancing access to financial services through innovative AI solutions.