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    Nalini Raja

    Virtual Care Management at Kaiser Permanente

    Nalini S Raja, also known as CA or KAIPERM, is a forward-thinking technology leader specialized in people management, SDLC processes, and system optimization.

    With a background in managing virtual care product national deployment, Nalini excels in healthcare product implementations, operational enhancements, and leading technology teams.

    Driven by execution-oriented roles, Nalini thrives in new product implementations, post-production support, and ensuring exceptional customer satisfaction.

    Specializing in business and technical operations, healthcare planning, data management, reporting, program, and project management, relationship management, and process optimization, Nalini brings a wealth of expertise to the table.

    As an enthusiastic and results-driven technical leader focusing on Telehealth, Nalini leverages technology, leadership, and expert people skills to drive innovative product ideas and oversee virtual care programs.

    With core competencies in program and project management, people management, IT operations, client implementation, PHI data governance, and vendor management, Nalini excels in diverse roles.

    Having a robust professional background, Nalini has served as a Technical Manager at Kaiser Permanente in Oakland since June 2008, with previous roles at prestigious organizations like Google, Covad Communications, and Sun Microsystems.

    Nalini's skill set includes program management encompassing project and resource planning, vendor management, finance management involving budgeting and forecasting, and development expertise in SDLC processes, B2B and B2C technologies, release management, testing, and UAT.

    Furthermore, Nalini is well-versed in data management covering membership data, Health Connect data, and 3rd party data integration, as well as compliance with regulations such as SOX, HIPAA, and PHI.

    Educationally, Nalini holds a Master's degree in Computer Science and Communications from California State University-Hayward, along with certifications in PMP, Program & Project Management, HIPAA & PHI Compliance, SCRUM, and Health Care Data Management.

    Engaged in organizations like Virtual Care Management at Kaiser Permanente, Nalini has previously held positions as a Technical Implementation Manager at Kaiser Permanente and a Technical Manager at Google, Covad Communications, and Sun Microsystems.