Mysti Berry

Mysti Berry is a seasoned technical writer with over a decade of experience in the Salesforce ecosystem.

She excels in creating enterprise software documentation for companies like Sybase and 20th Century Fox, focusing on accuracy, completeness, and readability.

Mysti specializes in XML authoring using DITA/OpenToolkit, structured authoring, content strategy, and content modeling. Her areas of expertise also include databases (Sybase, Oracle), Java IDE (JDeveloper), web services, SOA, API documentation, user guides, developer guides, and architecture documentation.

Known for concise and user-friendly documentation, Mysti's work consistently aligns with user goals, earning recognition from ZDNet for her contributions to Okta Dev Doc.

Her professional journey includes roles such as Principal Technical Writer at mParticle, Salesforce, MuleSoft, Okta, Inc., and Salesforce.com. She has also held positions at Oracle, Hyperion, and Sybase.

Apart from her technical writing prowess, Mysti Berry is a talented screenwriter and short story writer, with accolades in both fields. Her creative pursuits extend to her completed mystery novel 'By The Numbers.'

Mysti's educational background includes a Bachelor of Arts in Linguistics from the University of California, Santa Cruz, a Data Science program from the University of California, Berkeley School of Information, and a Master of Fine Arts in Fine Arts, Writing from the University of San Francisco.

Throughout her career, Mysti Berry's dedication to producing top-notch documentation and fostering user success has been evident through nominations for internal awards at salesforce.com.