Myra Davis

Myra Davis is a seasoned professional with over 19 years of experience in the pharmaceutical industry and over 28 years of experience in Customer Service.

She possesses excellent verbal and written communication skills and is proficient in various systems and software including SAP-Sales and Distribution module, SAP Business Objects report creation, Oracle's Hyperion Interactive Reporting, AlignStar, Concerto, Planisware, and Microsoft Office applications.

Myra's professional skills and abilities span across Sales Support, where she created reports for a vast sales force and customer base, highlighted marketing sales promotions, and significantly contributed to sales results.

Her strong Customer Service Skills are evident in her ability to efficiently assist internal and external customers, act as a liaison between business and IT departments, and innovate processes to enhance customer relations.

She is known for her Innovation skills, having designed phone service competitions that boosted sales and morale, and created customized screens that streamlined processes and decreased phone time for specific inquiries.

Additionally, Myra's Leadership Skills shine through her experience in training sales forces and customer service reps on technological advancements, coordinating sales regions and territories nationally, and working closely with top management.

Myra Davis holds a Bachelor's Degree in Business Administration and Management, General from the University of North Carolina at Greensboro.

She has held various roles such as SAP Specialist at Colonial LLC, Customer Service Associate at Global Brands Group, Sr. Associate - Customer Relations at ELANCO ANIMAL HEALTH, and multiple positions at Novartis Animal Health.

Her background also includes experience in sales, project management, training, and customer service across different organizations.

Myra Davis's wealth of experience and diverse skill set make her a valuable asset in the pharmaceutical and customer service sectors.