NIILM-CMS

Bhutta college of Engineering and Technology

Associate Director at Innovate MR

Probity Research

Business Development Manager

Consultant

Managed important retail clients and full service studies
Proactive client communication and foreseeing/communicating any concerns to the client and internal team in advance to be able to set up the client expectations accordingly
Ensuring the timely delivery of project deliverables and maintaining good margins 
Reaching out to supply team for external vendors help and setting them up
Training the new team members on internal tools
Managing a team of 4-5 Project managers/Senior Project Managers

Innovate MR

Associate Director

• Managing full service projects
• Review and understand all study documentation and study objectives 
• Schedule and coordinate planning meetings 
• Interact with Market Researchers with moderate supervision 
• Identify and communicate project issues 
• Recognize potential costing issues during project development and provide input toward re-bids 
• Ensuring thorough program testing including coordination of all changes and corrections 
• Monitor project fieldwork and progress 
• Understand key fieldwork measures such as Incidence Rate, Response Rate, and Cooperation Rate and how they affect quotas and project costs 
• Analyze the sample and daily project performance and determine if additional sample will be required 
• Fully understand quotas, quota management, and sample management including feasibility checking 
• Provide timely reports and fieldwork updates to Market Researcher 
• Maintain accurate and organized records for all projects 
• Completely understand different sample types and expected key measures that are standard for each sample type

Ugam

Senior Project Director

• Manage full service, sample only, ad-hoc, tracking, national and international projects of easy to medium complexity
• Set up and implement new and on-going projects
• Set client expectations
• Set project delivery timelines
• Ensure clear communication and outline of project requirements and timelines with other teams that are related to complete and successfully deliver project
• Project coordination with other client services groups (e.g. survey programmers, data processing, sample management, partner management, off shore team)
• Project coordination with external partners such as, but not limited to, translation agencies and network partners
• Proactively identify project risks and develop risk mitigation plans
• Ensure that projects are delivered on time, on budget, and meet the client’s requirements
• Work with project team and manager to remove barriers that prohibit successful project execution
• Perform Customer Relationship Management and Team Work
• Develop and maintain strong relationships with assigned account teams
• Understand key client issues and objectives

uSamp

Project Manager

•	Finished research projects on the Customer Insight, Hospitality, FMCG and Industrial research for various global brands.
•	Accountable for each aspects of research analyze from first client contact to last deliverables
•	Performed to promise max ROI for customers.
•	Recognized main obstacles to usability and offered prioritized, actionable solutions
•	Built up best-practices standards.
•	Finished heuristic assessments, benchmark, design comps and survey study.
•	Analyzed data utilizing several statistical methods (Regression, ANOVA, Multivariate methods).
•	Authored clear and influential reports
•	Handled 6 to 8 support staff team

NEO Research Consulting

Sr. Research Analyst

•	Done Quantitative and qualitative Research for various projects
•	Designed Questionnaire
•	Done CATI and CAPI
•	Secondary research
•	Data analysis

Munish Syal