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Mukund Kumar
Incident Management Specialist HCS - Collaboration - UCM Cloud- Cisco ROS at HCL CMSP - Citrix - ITIL - CCNA - ServiceNow
Mukund Kumar is a Cisco Collaboration Voice/VoIP Engineer with a wealth of experience and expertise in CUCM, Cisco IPT, Voice Gateways (SIP, H.323, MGCP), CUC, IM&P, CER, Expressway C, and E.
He excels in delivering and supporting end-to-end requirements from implementation to administration, serving as a Cisco Technical Consulting Engineer offering support to clients in the APAC/EMEA and US regions.
His professional journey began as an Incident Management Specialist in the computer and Network Voice (VoIP) industry, demonstrating resilience and determination to succeed despite challenges.
Mukund's academic background includes a Master's degree in Computer Science from Anna University and a Bachelor's degree in Computer Science from Pondicherry University.
He has contributed his expertise as an Incident Management Specialist at HCL Technologies Limited within the Infrastructure Services Division at Cisco, and previously served as a Cisco Network Engineer at Cisco.
Driven by a commitment to excellence, Mukund is now seeking new opportunities for career growth, leveraging his proven track record as a top performer and reliable colleague in the industry.
For further discussions on potential collaborations or to explore his professional capabilities, Mukund can be contacted via phone at +91-994.035.8900 or through email at mukund.cisco.contractor@gmail.com.