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Mukesh Sakarwal
Global Customer Support Manager at Verint
Mukesh Kumar is the Global Customer Support Manager - Messaging at Verint, specializing in B2B SaaS product support and customer success. He has over nine years of experience in the field, focusing on implementations and support strategies that enhance customer engagement and satisfaction. His professional background includes significant expertise in managing customer service processes effectively, emphasizing systematization over direct personnel management.1
Kumar is also active on LinkedIn, where he shares insights about customer management and operational efficiency. His approach centers around optimizing systems and processes to facilitate smoother interactions with clients.2
Highlights
Mar 23 · apacnewsnetwork.com
India Energy Sector Prepares for QCC; CISOs to Receive Sp Training ...