Moses Valera

Moses Valera is a seasoned professional with over a decade of management experience in a dynamic work environment. He excels in team leadership, motivation, and coaching, ensuring high-performance levels of employees. Valera is skilled in setting and achieving performance goals to enhance efficiency and quality assurance standards.

His core strengths lie in leading floor management to meet service level expectations, developing and retaining talented staff through motivation and coaching, and consistently maintaining service quality and customer satisfaction levels. Valera is known for his proactive work ethic, effective coaching techniques, and ability to thrive in fast-paced and ever-changing work settings. He also collaborates effectively with team members.

Valera holds certifications in Emergency Medical Technology/Technician (EMT Paramedic) from ROP EMT Certification and Autobody/Collision and Repair Technology/Technician from Rio Hondo College.

His professional experience includes roles such as L&D Project Manager, Global Leadership, and Development Manager, Senior Trainer in Global Leadership and Development, TCC Quality Analysis, and Trainer in leadership and development at TeleTech.