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Monique Heyden
Head of Product (EdTech) bei TTRO
Professional Background
Monique Heyden is a seasoned professional in the fields of education technology and communication, with a vibrant career that has spanned several prestigious organizations. As the Head of Product at TTRO, Monique plays a pivotal role in the development and execution of innovative EdTech solutions that transform learning experiences. Her multifaceted expertise encompasses product development, user experience, and strategic communication, allowing her to effectively bridge the gap between technical specifications and user needs. Monique's previous role as Solutions Architect at TTRO further solidified her understanding of complex educational systems and her ability to implement solutions that drive user engagement and satisfaction.
Before her impactful tenure at TTRO, Monique served as an Information Developer and UX Advocate at SAP, where she honed her skills in creating user-centric documentation and enhancing overall user experience. Her experience in such a dynamic and global organization allowed her to collaborate with cross-functional teams to deliver high-quality content that meets the evolving needs of users. Prior to her role at SAP, she gained valuable experience as a Marketing and Communications Assistant at Exa AG, where she supported the marketing team in crafting compelling narratives that resonate with target audiences.
In addition to her roles in corporate settings, Monique started her career with an internship in Aftersales at BMW Group, which provided her with invaluable insight into customer service and satisfaction. Monique's diverse background and experiences have equipped her with a unique perspective that she brings to all her projects.
Education and Achievements
Monique's academic journey is as impressive as her professional trajectory. She holds a Master of Science (M.Sc.) in Communication and Media Studies from Hochschule Karlsruhe - Technik und Wirtschaft, which has provided her with a strong foundation in various communication disciplines. Additionally, she completed her Master's Thesis at Stellenbosch University/Universiteit Stellenbosch, where she further delved into research that merges her passion for communication and technological innovation.
Monique's commitment to her education also includes studying towards a Higher Certificate in Management Practice at the TowerStone Institute of Leadership. This experience has enhanced her leadership and management skills, allowing her to effectively lead teams and projects.
Monique also took advantage of international opportunities to broaden her perspective and cultural understanding by studying abroad. She spent a semester at California State University-Long Beach focusing on Communication and Journalism, and another semester at Stellenbosch University/Universiteit Stellenbosch, where she explored Arts and Social Sciences. These experiences not only enriched her academic credentials but also helped her develop a global mindset that she applies to her work.
Holding a Bachelor of Arts (B.A.) in Technische Redaktion (Technical Communications) from Hochschule Karlsruhe - Technik und Wirtschaft, Monique’s educational background provides her with a solid understanding of technical documentation and communication strategies, which are essential in her current role and throughout her career.
Notable Achievements
Throughout her career, Monique has made significant contributions within the EdTech sector and beyond. As Head of Product at TTRO, she has been instrumental in leading the development of innovative learning solutions that democratize education and enhance accessibility for learners. Under her leadership, the product team at TTRO has launched several successful initiatives that have positively impacted education in various sectors.
Her prior experience at SAP as an Information Developer helped improve the clarity and usability of complex technical documentation. By advocating for user-experience improvements, Monique has been a key player in ensuring that users find the tools they need to be successful. This focus on user experience is a critical component of her approach to product management at TTRO.
Monique’s dedication to continuous learning and professional development is evident in her academic pursuits as well as her professional contributions. Her international study experiences have equipped her with the ability to adapt to diverse environments and understand varied user needs in the global educational landscape.
Conclusion
In sum, Monique Heyden is a dynamic and accomplished professional whose career exemplifies her commitment to enhancing the fields of education and communication through technology. With her extensive background in product management and user experience, coupled with her rich educational experiences, Monique continues to make meaningful contributions to the EdTech sector. Her passion for innovation and education underlines her work and propels her ongoing success in an ever-evolving industry.
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Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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