Monica OConnor

Monica OConnor is a professional with a diverse background spanning various fields such as customer service, technology, and arts.

She began her career at Netrix in 2013 as a CMC Tier1 engineer, where she excelled in developing strong connections with clients and managing client interactions for top managed services clients.

Transitioning to TetraVX in January 2019, Monica now serves as a Customer Success Manager, focusing on cloud-based solutions for unified communications.

Her expertise lies in Quality Assurance, Service Management, Service Improvement, Project Management, and Client Success Management.

Monica's educational journey includes studies in Art Teacher Education, Computer Systems Networking, Telecommunications, Cosmetology, and Fine/Studio Arts at institutions like Taylor University, Oakton Community College, and Tricoci University of Beauty Culture-Chicago.

With a solid foundation in both artistic and technological fields, Monica OConnor looks forward to leveraging her skills and experiences in the dynamic landscape of customer success and cloud solutions in 2019 and beyond.