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Monica Chi
Asistente at McDonald´s / Presidence and MD Mexico
Professional Background
Monica Chi is a talented and dedicated Executive Assistant with extensive experience in the restaurant industry, particularly with McDonald's, where she serves as the Executive Assistant to the President and Managing Director. In this role, Monica has honed her skills in negotiation, strategic planning, and customer service, all of which are crucial in ensuring the smooth operation of one of the world's leading fast-food chains. Her ability to manage complex situations with poise and her proactive approach to problem-solving have made her an invaluable asset in her workplace.
Before her current position, Monica developed her expertise in human resources as an RRHH Assistant at Alstom Transport, a global leader in transport solutions. Here, she gained insights into the importance of effective team dynamics and employee development, further enhancing her capabilities in organizational management.
Monica also contributed her marketing skills as a Marketing Coordinator at IRASA, where she focused on implementing innovative ideas to boost brand recognition and promote business growth. Her diverse work experiences have equipped her with a well-rounded understanding of business operations and customer-centric strategies that drive success in competitive industries.
Education and Achievements
Monica's academic background is impressive, starting with a Licentiate degree in Marketing from the Universidad del Valle de México, where she laid her foundational knowledge of how effective marketing strategies can lead to successful business outcomes. This degree is complemented by further advanced studies, including a Master’s degree in Business English from LSC Toronto, and two specializations in Systemic Psychology from DOMUS CUDEC. These specialized studies have enabled her to develop strengths in understanding interpersonal dynamics and contributing to teams in a more impactful way.
Monica also holds certification as a Family Constellation Facilitator from BERT HELLINGER SCIENCE, enhancing her psychological insights and understanding of family-based systemic interventions. This unique combination of marketing expertise and psychological knowledge allows her to approach business challenges from a holistic perspective, ultimately creating more effective solutions.
Achievements
Monica Chi’s career has been marked by numerous achievements that underscore her strong business development acumen. Her skills in negotiation have not only benefited her own career progression but have also contributed positively to her organizations’ operations. Her ability to think strategically has helped streamline processes at McDonald’s, improving efficiency and productivity.
Additionally, her experiences in customer service and the retail sector have armed her with the necessary tools to create exceptional customer experiences—this is essential in any service-driven industry. Her commitment to continuous improvement ensures that she stays current with industry trends and best practices, enabling her to provide cutting-edge support to her executives.
In summary, Monica Chi is not only an experienced Executive Assistant but also a well-educated professional whose deep knowledge of marketing and psychology allows her to make valuable contributions to her organization. Her dedication to personal and professional growth, coupled with her proven ability to drive business success, makes her a remarkable figure in her field.