Mona Kadouh

Mona Kadouh is an accomplished consultant with a focus on CX benchmarking and transformation. With a diverse educational background, she holds degrees from prestigious institutions such as the University of Pennsylvania and the University of Michigan in subjects ranging from engineering to business administration and international studies. With her Masters in Management from The Wharton School of Business, she has acquired a wealth of knowledge and expertise that enables her to be a valuable addition to any team.

Kadouh's professional experience has spanned several industries, from designing aircraft components for Boeing, testing vehicles for Ford, and managing programs for Bosch, to spearheading operations programs at Facebook. She has also held positions as a Senior Associate Consultant and an Engagement Manager at Strategy&, and is currently a Senior Manager at Bain & Company. She served as the President of the Wharton MENA Alumni Club, demonstrating a passion for building and nurturing relationships across various professional networks.

Kadouh's skills and expertise are centered on CX benchmarking and transformation, change management, and strategic planning. She is a natural leader and effective communicator who combines technical knowledge with business acumen to drive results. Her dedication to creating and maintaining meaningful relationships with clients and colleagues alike ensures that she is a valuable asset to any team.