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Molly Padgett
SVP, Global Head of People Operations and Transformation, Visa
Professional Background
Molly Padgett is a highly accomplished senior payments professional with a wealth of experience spanning over two decades in business development, consulting, strategy formulation, and business operations. She has cultivated a distinguished career at Visa, where she has played various critical roles in human resources and business operations. Currently serving as the Senior Vice President and Global Head of People Operations and Transformation, Molly has emerged as a driving force behind organizational change, collaborating across different functions to spur growth and innovation in payments and beyond.
With remarkable expertise in negotiation, analytical thinking, business planning, and management, Molly has successfully navigated complex business environments across multiple regions, including Asia, Africa, Europe, and North America. Her passion for leadership and her commitment to fostering collaborative team dynamics have set her apart as a dynamic leader in the payments industry.
Molly's journey at Visa includes numerous significant appointments, reflecting her deep expertise in human resources and business operations. She previously held the position of Senior Vice President and Head of Human Resources for Asia Pacific, and her leadership was pivotal in shaping the workforce strategies that fueled Visa's growth in the region. In her earlier roles, she assumed responsibilities as the Acting Head of Human Resources for Asia Pacific and the Head of Business Operations for the same region, where she managed teams and processes that enhanced operational efficiency and drove market success.
Additionally, Molly played a crucial role as the Head of Risk Strategy and Operations for Visa Asia Pacific, where her insights and strategic acumen helped mitigate risks while capitalizing on market opportunities. Her tenure in Sub Saharan Africa as the Head of National Payment Systems saw her drive essential initiatives that strengthened Visa's reputation in the region.
Education and Achievements
Molly Padgett's academic foundation is as robust as her professional trajectory. She pursued her Master of Arts in East Asian Studies at Columbia University in the City of New York, which equipped her with critical insights into cultural dynamics and geopolitical systems that influence business operations across Asia. This advanced degree complements her Bachelor's Degree in International Relations and Affairs from Boston University, providing her with the necessary theoretical frameworks and practical knowledge that underpin her successful career in international business.
Throughout her career, Molly has been recognized for her visionary approach and ability to drive transformative initiatives. Her leadership at Visa has not only propelled her personal career but also contributed significantly to the company's worldwide growth and its ability to remain at the forefront of the payments industry. Her multifaceted skill set, encompassing business strategy, stakeholder engagement, and change management, has made her an invaluable asset to any organization she has worked with.
Notable Achievements
Molly's list of achievements is extensive and highlights her influence on both organizational culture and operational success. Spearheading transformative change at Visa's Global Head of People Operations and Transformation, Molly’s initiatives focus on aligning the workforce's capabilities with the company's strategic goals, thus ensuring a future-ready organization.
Before her executive roles at Visa, Molly honed her skills in prominent positions at leading firms. At Deloitte & Touche LLP in Singapore, she operated as a Senior Manager, where her analytical skills came to the forefront, significantly enhancing clients' business strategies. Her earlier experience as Managing Director at LTI Associates and Business Development Manager at Dulwich College Shanghai Pudong provided her with a strong foundation in business growth and development, further establishing her prowess in identifying and capitalizing on market opportunities.
Molly also contributed significantly to the nonprofit sector and educational services. Her role as Business Development Director at Where There Be Dragons allowed her to support experiential education and broaden global citizenry among students. Moreover, serving as the Special Projects European Marketing Manager at USA TODAY, she showcased her diverse capability in leading marketing initiatives.
Molly Padgett is a talented individual whose dedication to growth, leadership, and transformation has left an indelible mark on the payments industry and beyond. As she continues her journey, her wealth of experience, commitment to collaboration, and passion for leading people will undoubtedly inspire future generations in the business landscape.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.