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    Molly Heyward

    Engagement Manager at ServiceNow

    Molly Heyward is a versatile SaaS and technology-focused professional with a solid background in customer success, software consulting, project management, account management, and marketing. With over 9 years of experience, she excels in leading and managing client projects while ensuring success through established metrics and benchmarks.

    Her education includes a Bachelor's Degree in Business Administration with a focus on Finance from the University of Colorado Boulder. Molly has held various roles in prestigious organizations like ServiceNow, Cocoon Cam, Sales Analytics, Inc., 3D Results, Strand Marketing, Inc., Dietz & Lynch Capital, Plum TV, and Apex Systems.

    Molly is a detail-oriented individual who is dedicated to creating and refining processes to enhance efficiency and cohesiveness, both internally and in client-facing scenarios. She thrives on technical problem-solving and is driven by a strong desire to assist clients in achieving their objectives.

    As an Associate Engagement Manager at ServiceNow, Molly has showcased her skills in project management, customer success, and business insights. Her previous roles as a Consultant, Customer Success Manager, Lead Account Manager, and Client Relationship Manager have equipped her with a diverse skill set that contributes to her success in the industry.

    Molly Heyward's extensive experience and passion for helping clients succeed make her a valuable team player with a commitment to excellence in every project she undertakes.