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Mohd Rehan
Sr. Quality Analyst - LG at Ziff Davis Performance Marketing
Mohd Rehan is a highly experienced professional with over 10 years of expertise in call and email quality management, lead generation, market research, online and pre-sales, workforce management, ISP/IT technical support, customer service, and training & development. He is well-versed in various quality tools such as Lead Desk, Variant, Ultra, Nice, and Citris. Additionally, he has a deep understanding of BPO dynamics, workforce management skills, and tools like IEX, CMS, IMDS, and WFM.
He holds a Master's in Business Administration with a specialization in Marketing from EIILM University. Mohd Rehan is currently serving as a Senior Quality Analyst - LG at Ziff Davis Performance Marketing, where he continues to demonstrate his exceptional communication, relationship management, and analytical skills. He excels in planning, organizing, and scheduling work flow to meet project deadlines with ease. His fast learning ability, innovative mindset, and strong time management skills set him apart in the industry.
