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Mohammed Al Hosami
Customer Experience Management & Analytics - Service Transformation & Design - Operations Excellence - Project Management
Mohammed Al Hosami is a seasoned professional with a proven track record in customer experience management, innovation, project management, analytics, and service disciplines. He excels in transforming service delivery channels into innovative, digital, customer-centric ecosystems to drive business success. Mohammed holds a Master of Business Administration (MBA) in Business Administration and Management from the American University in Dubai, and a Bachelor of Business Administration (B.B.A.) from Skyline University College - Sharjah. With experience as a Contact Center Operations Manager at du, as well as stints as a Product & Services Specialist and a Back Office Team Leader at the same organization, Mohammed brings a wealth of expertise in telecom operations.
