the Modern Academy Maadi

Associate Director - Relationship Management, Commercial Banking at Standard Chartered Bank

Managing portfolio of Commercial banking Clients including Middle Market and Local/Global Corporates clients. Maintaining a diversified industry portfolio with clients involved in retail, manufacturing, waste management, petrochemicals trading, Equipment rentals and health care.  Continously sourcing new customers to my portfolio with an utmost focus on quality accommodating ZERO tolerance approach from a Financial Crime Risk, Compliance and AML perspective.  Cross selling the bank trade, cash, lending, Financial Markets and corporate finance solutions.  Achieving end to end Superior Quality Services to my portfolio clients through addressing and handling clients requirements internally while guiding support staff to probable problem solutions to successfully deliver customer satisfaction as a team.  Constant update of call reports and account plans on bank systems to maintain proper relationship updates and strategy for business continuity and avoiding client service disruption.  Managing troubled relationships within the bank policy guidelines witha proven track record of 100% successful recoveries.

Standard Chartered Bank

Associate Director, Relationship Management - Commercial Banking

- Managing existing customers’ loan portfolio as well as capturing new names for increasing assets.	Handling all daily operational issues related to extended credit facilities.	Reviewing and maintaining extended facilities direct and contingent exposure for companies.	Preparing & presenting new commitment proposals to the authorized credit committees.	Preparing annual update memos for extended facilities to current customers.

Arab National Bank

Credit Officer

Credit Analysis    Chase Manhattan Credit Course holder from CIB.Reviewing and maintaining extended facilities direct and contingent exposure for Banks and Companies.Preparing new commitment proposals to all types of credit committees.Preparing annual update memos for extended facilities to current customers.

Commercial International Bank

Credit Analyst

Financial Institutions GroupReviewing and maintaining extended facilities direct and contingent exposure for Banks.Handling all customer requests on their accounts with our bank.Responsible for the Middle East and Africa region including Turkey and Iran.

Assistant Credit Analyst

Retail BranchesSales & Customer Service   Operating all kinds of accounts.Handling customer complains effectively.T/D's, Check under collection, L/G's & IDC's execution.Marketing all Bank products (26 products).

Customer Service Representative

Raya Contact Center

Business Associate

Was a trainee for month-long session at the Misr America International Bank, in the cash department.

Mohamed Kady