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Mohamed Elmasry
Transforming how SMEs in UK, and EMEA Engage with their Customers at Tactful | Investor | Hiring | careers@tactful.ai
Mohamed Elmasry is a successful entrepreneur and engineer who co-founded Tactful AI, a company that provides an intelligent customer engagement platform. Here's an overview of his background and achievements:
Professional Experience
Mohamed co-founded Tactful AI in 2016 and served as its CEO until May 2022.2 The company's mission is to help businesses improve customer engagement through AI-powered solutions.1 Under his leadership, Tactful AI developed a unified customer experience platform that allows businesses to manage customer interactions across multiple channels without requiring coding skills.12
In May 2022, Tactful AI was acquired by Dstny Group, a leading European provider of cloud-based business communications.13 Following the acquisition, Mohamed took on new roles:
- Partner at Dstny Group
- Managing Director and Co-Founder at Dstny Engage (formerly Tactful AI)
Entrepreneurial Background
Mohamed has a strong track record as an entrepreneur, having co-founded five startups throughout his career.4 Of these ventures:
- Two became profitable
- One was acquired (likely referring to Tactful AI)
- One failed
- One is currently scaling up
Earlier Career
Before founding Tactful AI, Mohamed held several positions in technology and engineering:
- Principle Project Manager at ARM (2015-2021)
- Co-Founder & Engineering Manager at Boost Valley Consulting Services (2014-2016)
- Co-Founder & Design Manager at Silicon Vision (2012-2014)
- Founding Employee and Design Lead at ComSpots (2006-2012)
- Network Design Engineer at Telecom Egypt (2004-2006)
- Co-Founder and CTO at Luxor Instruments (2003-2006)2
Education
Mohamed holds a Bachelor of Engineering in Electrical, Electronic and Communications Engineering from Minia University. He has also studied Business Administration and Management at Cambridge Judge Business School.2
Vision and Impact
Mohamed Elmasry is known for his vision in transforming how businesses engage with their employees and customers.2 Through Tactful AI, he has helped companies like Burger King and AXA automate customer communications across various platforms.1 His work aims to enhance customer experiences and drive business growth through innovative AI-powered solutions.