Mohamed Fikri

Mohamed El Fikri is a versatile professional with a background in project management, change management, and business process management within the Research and Development department.

His expertise includes utilizing Design Thinking and Agile methodologies, as well as Prince2 and PMBOK for project management, business model Canva, user journeys, and Kanban boards.

With a track record of leading over 50 innovative projects, Mohamed excels in coordinating teams ranging from 3 to 20 individuals across various departments and hierarchical levels.

He specializes in helping departments refocus on user needs through service design, implementing new consultation practices like surveys, and facilitating dialogue with users through brainstorming sessions, workshops, and focus groups.

Mohamed's proficiency extends to conducting user group sessions to identify user needs and develop appropriate services using Design Thinking techniques such as creating personas, user journeys, and business canvases.

Recognizing the importance of collective intelligence and user journeys in understanding users, he seamlessly integrates change management into project development.

Moreover, Mohamed is adept at leading co-creation brainstorming workshops, modeling support processes, introducing new services like Blueprint services within institutions, and setting up platforms like www.tutos.brussels for digital marketing tutorials and training.

Additionally, he excels in communication, from designing communication tools like posters, brochures, websites, and press materials to negotiating with external agencies, printers, and translators, presenting budget recommendations to the Board of Directors, and evaluating project impact on the target audience.

His educational background includes studies in project management, sustainable purchasing, marketing, political sciences, and marketing and communication at various prestigious institutions.

Mohamed has held managerial positions at hub.brussels and founded and directed enterprises like CHOCOKITO and Dessertbox, showcasing his entrepreneurial spirit and leadership abilities.

His past roles at organizations like Promojeunes highlight his experience in coordination and organizational development.

With an extensive skill set and a rich professional history, Mohamed El Fikri stands out as a dynamic and accomplished professional in project and change management.