College of the Holy Cross

Performance driven Consumer Engagement Specialist

PUMA Group

Associate Manager, Marketing

•	Maintain regularly scheduled training sessions, meetings and on-going support for direct care staff which includes relevant discussions and updates for both administrative and clinical issues and patient support.
•	Develop and maintain relationships with stakeholders, patients as well as representatives of community groups via public and private agencies.
•	Provide therapeutic care using evidence-based strategies to advance, implement and evaluate a variety of comprehensive initiatives.

North Shore Medical Center

Consumer Engagement

•	Oversaw daily operations while providing visible leadership across the organization to lead long-term global strategy with regional execution.
•	Monitored and grew social media platform, story-tell to develop a cohesive brand message, engage with followers, report on content performance and make recommendations for optimization.
•	Develop sales tools and training that support the selling process while working cross-functionally to deliver content related to value propositions, competitive differentiators, and product-focused sales materials.

Roots

Assistant Manager

•	Trained, supervised, set clear/measurable objectives and managed team resources appropriately to achieve end-to-end business goals.
•	Managed sale trends, budgets and marketing metrics through targeted grassroot and social media campaigns for lead generation. 
•	Maintained statistical and financial records, maximized profitability while setting/meeting sales target; increased daily sales from 1k to 2.5k.

Sneaker Junkies

Store Manager

•	Identified areas of risk and opportunity while being responsible for the integrity of the financial statements and compliance with US GAAP.
•	Monitored monthly progress against KPI’s and communicate results through monthly reporting, R&O analysis, and quarterly business reviews.
•	Standardized, improved processes and shared best practices to drive sustainable improvements and actionable results.

Mohamed Adam