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MJ DeSousa
Director, Patient Experience
MJ DeSousa is the Director of Patient Experience at Beltone, where she leverages over 35 years of experience in hearing healthcare. As an audiologist, she emphasizes the critical role of hearing in human connection and communication. DeSousa holds a Master's degree in audiology and is dedicated to early detection and treatment of hearing loss, which she believes significantly enhances quality of life.
In her role at Beltone, she focuses on improving patient experiences and outcomes, ensuring that individuals receive the highest standard of care in hearing health. Her professional background includes extensive expertise in retail sales and customer experience within the hearing industry, showcasing her commitment to patient-centered care.1234